Verify to Secure Your Stay

Because Cloud9 is an upscale experience, we verify identity and place a refundable security deposit to protect you, our neighbors, and the property. This is standard for boutique stays and takes about 2 minutes.

What You’ll Need

• 🪪 Government ID (Driver’s License, ID Card, or Passport)

• 💳 Credit card in your name for the refundable deposit

How It Works

1. Click “Verify & Secure Stay”

2. Scan your ID and take a quick selfie (Stripe verifies it)

3. Add your card for the security deposit

4. Get instant confirmation—your check-in details unlock automatically

About the Deposit

• Charged to your card, fully refunded after your stay if there’s no damage or house-rule violation.

• No surprise charges. We’ll notify you if anything comes up.

Your Privacy & Security

• Verification and payment handled by Stripe (bank-grade security).

• We never see or store your full card details.

• Links to: Privacy Policy | Terms & Conditions